Completely unusable with latest update

I downloaded the latest factset from the app store on my iPad and every time I try to use it, it goes directly to the background. If I try to swipe to get to it or click the button to get to it, it just goes to the background again. I tried uninstalling and reinstalling but same problem. Needs to be fixed ASAP.

Estudiante-1 about FactSet 2.0 (legacy), v2.21.32.11